Navigating the Client Journey in Creative Design Consulting: A Deep Dive into Decision-Making Theories With a rich business experience in the creative design consulting process and with human behaviour, I’ve observed a phenomenon that often occurs during client interactions. This phenomenon, which involves a shift in client expectations and satisfaction levels, can be perplexing but is deeply rooted in human behaviour and decision-making theories. The creative design consulting process is… Read More »Client Journey in Creative Design
Customer Experience – Design
This blog post explores the FACE approach to creating customer-centric content. Find out what sets your content apart and how to make sure your message gets through to your customers.